Experience

Five years from SDE1 to Engineering Manager at HyperVerge, now building AI agent integrations at Avoca.

Avoca, Remote, Aug 2026 to present

Deployed EngineerAug 2026 → nowHardening production AI voice and text agents.
- Build integrations for production AI voice and text agents: an API-based integration for home services and a browser automation for restoration workflows.
- Design agent workflows to be idempotent and recoverable, hardened against race conditions, duplicate execution, partial API failures and browser-automation failures.

Engineering ManagerApr → Jul 2026Led a team of 5 and halved lead time to production.
- Led a team of 5 and halved lead time to production.
- Built a cloud-agnostic VideoKYC architecture for bring-your-own-cloud deployments.
SDE3Apr 2024 → Mar 2026LLM support automation, security audits and quieter alerts.
- Built an LLM support-automation system with Freshdesk that cut mean time to resolution by 30 to 40%.
- Moved alerting to alerts as code, taking noisy alerts from 70% to 10%.
- Completed 10+ security audits, including RBI and ISO 27018.
- Built an archival pipeline on Step Functions, Lambda and DynamoDB that brought Redshift CPU from over 90% to 50 to 60%.
SDE2Jan 2022 → Mar 2024Scaled VideoKYC from 1K to 100K+ users a day.
- Scaled the VideoKYC system from 1K to 100K+ users a day using WebSockets.
- Migrated the VideoKYC platform to SDK-based integration.
- Built the RudderStack event architecture and an in-house ETL platform handling 100M+ events a day.
SDE1Jan → Dec 2021Conversion above 90%, infrastructure cost cut by half.
- Raised conversion from under 70% to over 90%.
- Cut infrastructure cost by more than 50%.

used daily

education: B.Tech, Computer Science and Engineering, NIT Durgapur, 2016 to 2020. CGPA 9.3.
recognition: GATE CSE 2020, All India Rank 20.
recognition: Google Summer of Code 2018 with UC Santa Cruz (CROSS), working on the Popper CLI. 30 merged pull requests.